SHIPPING
Our prefered method of shipment is USPS First Class Mail.
We will do our very best to fill your order as quickly as we can. Most orders are filled within 48 hours. If for any reason we can't fill your order within 7 days we will contact you.
We offer hassle free shipping to Canada, the U.K., Europe, and the rest of the world.
RETURNS
Can I return an item that is damaged, defective, or I just don't want?
If, within 30 days, you are not 100% satisfied with your purchase for any reason, simply email or call our Customer Service Center to obtain a Return Authorization number. Damaged or defective items will be replaced at our expense. Merchandise returned for any other reason will be credited for the full merchandise amount less any shipping charges.
Merchandise must be returned in it's original, unused condition.
SIZING
XSMALL knit hats usually fit 0-6 months.
SMALL knit hats fit approximately 6 months- 18 months
MEDIUM knit hats fit approximately 18 months and up
Many of our knit hats are made from a very stretchy 100% acrylic yarn. You will be surprised at the size range they can accommodate!
How do I know my head size?
If you don't know your head size, grab a tape measure and measure the circumference of your head just above the ears and halfway up your forehead (ie where you would wear your hat). Do this 3 times and take an average reading. Use this measurement to determine your hat size according to the table below:
Hat Size 6 7/8 = 55cm =21 1/2"
Hat Size 7 =56cm = 21 7/8"
Hat Size 7 1/8 = 57cm = 22 1/4"
Hat Size 7 1/4 = 58cm = 22 5/8"
WHOLESALE INQUIRIES
Do you sell your hats wholesale?
YES! Please check our wholesale tab for more informations.
If you have any questions or concerns, please contact us right away. We just want to make you happy!
